HOW IS MY CREDIT CARD Information SECURED ONLINE AND IN-STORE?
Both in store and online, credit cards are handled by Square. Square uses bank-level encryption and has an excellent record of supporting merchants and customers. They provide industry-leading protections and services for both online and in-store transactions.
You can read about Square's security practices at:
https://squareup.com/help/us/en/article/3796-privacy-and-security
Square also has a technical explanation of their security and encryption standards aimed at merchants, you can find it here:
https://squareup.com/help/us/en/article/3797-secure-data-encryption
Square's security statement, aimed at merchants can be found here:
https://squareup.com/security
ONLINE
Our online store is not hosted by us, nor do we see any of the data from it. The entire online store is hosted by Square on their servers. When you make a purchase through our website, every aspect of that transaction, from selecting products to checking out is handled by Square.
Once you complete the transaction with Square, they send us a message letting us know what you ordered, who you are, and that you paid. We do not even see your full credit card number.
IN-STORE
In our retail location, we use iPads with Square readers. These readers are designed and supplied by Square and work exclusively with the Square app. We cannot change any security settings in the Square app, nor can we access any information through the reader. Square is our point of sale system, and every sale we make is handled by them. Square has a fantastic track record.
More information is available about their policies, apps, and card readers on their website, at:
https://squareup.com/help/us/en/article/3796-privacy-and-security
You can read about Square's security practices at:
https://squareup.com/help/us/en/article/3796-privacy-and-security
Square also has a technical explanation of their security and encryption standards aimed at merchants, you can find it here:
https://squareup.com/help/us/en/article/3797-secure-data-encryption
Square's security statement, aimed at merchants can be found here:
https://squareup.com/security
ONLINE
Our online store is not hosted by us, nor do we see any of the data from it. The entire online store is hosted by Square on their servers. When you make a purchase through our website, every aspect of that transaction, from selecting products to checking out is handled by Square.
Once you complete the transaction with Square, they send us a message letting us know what you ordered, who you are, and that you paid. We do not even see your full credit card number.
IN-STORE
In our retail location, we use iPads with Square readers. These readers are designed and supplied by Square and work exclusively with the Square app. We cannot change any security settings in the Square app, nor can we access any information through the reader. Square is our point of sale system, and every sale we make is handled by them. Square has a fantastic track record.
More information is available about their policies, apps, and card readers on their website, at:
https://squareup.com/help/us/en/article/3796-privacy-and-security
IS MY PERSONAL INFORMATION COLLECTED BY YOUR WEBSITE?
WEBSITE
The only data collection on our website is done by Google Analytics. The data collected by Google Analytics is governed by their privacy policy, which you can find here:
https://support.google.com/analytics/answer/6004245
The above statement also gives you options for opting out. This is one of the reasons we chose to use Google Analytics over other analytics software, it lets our visitors decide what to share. Any Analytics scripts were provided to us by Google. We have not modified or changed them in any way.
Google Analytics NEVER gives us personal or individual user data, rather, they allow us to see general information about the demographics of our website visitors in aggregate. Google also lets us know how visitors found our website (eg: search, social media, online ads, etc), which marketing campaigns have attracted the most visitors, and the like.
Google Analytics never gives us any personal or individual information about any visitor to our website.
For questions regarding Google Analytics, go to their site:
https://support.google.com/analytics/answer/6004245
If you have further questions, on the page above, there is a "Contact Us" link to contact Google Support.
ONLINE STORE
Our online store is entirely operated by Square. Questions about security in the online store can be found in the section above entitled "HOW IS MY CREDIT CARD INFORMATION SECURED ONLINE AND IN-STORE?"
Square does have a page dedicated to user privacy and security, you can find it here:
https://squareup.com/help/us/en/article/3796-privacy-and-security
MAILING LIST
Our mailing list is maintained using MailChimp, their privacy policy is available at:
http://mailchimp.com/legal/privacy/
The only data collection on our website is done by Google Analytics. The data collected by Google Analytics is governed by their privacy policy, which you can find here:
https://support.google.com/analytics/answer/6004245
The above statement also gives you options for opting out. This is one of the reasons we chose to use Google Analytics over other analytics software, it lets our visitors decide what to share. Any Analytics scripts were provided to us by Google. We have not modified or changed them in any way.
Google Analytics NEVER gives us personal or individual user data, rather, they allow us to see general information about the demographics of our website visitors in aggregate. Google also lets us know how visitors found our website (eg: search, social media, online ads, etc), which marketing campaigns have attracted the most visitors, and the like.
Google Analytics never gives us any personal or individual information about any visitor to our website.
For questions regarding Google Analytics, go to their site:
https://support.google.com/analytics/answer/6004245
If you have further questions, on the page above, there is a "Contact Us" link to contact Google Support.
ONLINE STORE
Our online store is entirely operated by Square. Questions about security in the online store can be found in the section above entitled "HOW IS MY CREDIT CARD INFORMATION SECURED ONLINE AND IN-STORE?"
Square does have a page dedicated to user privacy and security, you can find it here:
https://squareup.com/help/us/en/article/3796-privacy-and-security
MAILING LIST
Our mailing list is maintained using MailChimp, their privacy policy is available at:
http://mailchimp.com/legal/privacy/
Can I pick up my order at the store?
That is what we prefer! If you place an order through our online store, it will be ready for pickup at our store in about an hour. When your order is ready, you will get a text message letting you know. Our store is located at 854 E Northwest Highway, Mount Prospect, IL 60056
Once you arrive, give us a call at 847.873.0409 and we will bring your order out to your car.
Once you arrive, give us a call at 847.873.0409 and we will bring your order out to your car.
What is your shipping policy?
As a general rule, we do not ship. Orders placed online can be picked up in our store at 854 E Northwest Highway, Mount Prospect, IL 60056. Orders are always ready within an hour of you placing it, and we can bring orders out to your car.
If you would like us to ship your order, you can give us a call at 847.873.0409 before submitting the order online and we can work out the details.
If you would like us to ship your order, you can give us a call at 847.873.0409 before submitting the order online and we can work out the details.
Do you have a wishlist or gift registry program?
We do!
We can keep a registry for any occasion
Here is how it works:
You’ll be completely surprised when you unwrap the perfect gift from the Wildbird Shack
We can keep a registry for any occasion
Here is how it works:
- Jot down all the items you would love to receive as gifts
- Leave a copy of your wishlist with us and we'll store it behind the counter
- Let your loved ones know that we have your wishlist
You’ll be completely surprised when you unwrap the perfect gift from the Wildbird Shack